Aptean provides the best product support in the industry. An independent 3rd party survey of Microsoft partners ranked Aptean over 20 points higher than the average Microsoft partner in quality of support.
Aptean offers the following support and services to maximize asset performance:
Customer Care Center provides industry leading help and assistance with questions and issues
Training for standard Aptean EAM TabWare Edition courses, Aptean EAM University for internet tutorials and custom training services for special needs
Professional Services including implementation services and technical services for installation, data mapping, system integration and modifications.
Aptean EAM is designed by maintenance professionals for maintenance professionals, so it’s easy to learn and easy to use. Aptean EAM can be configured to your work processes and its high user adoption rate avoids the high cost and consulting-intensive implementation that other more expensive solutions require.
From small and medium size companies to large corporate enterprises, Aptean EAM from Aptean can help you maximize asset performance. Aptean EAM is a proven CMMS / EAM solution for companies whose success depends on the performance of their assets.
AssetPoint provides a great professional support team that responds to my software questions and continued product support.”