Almost everyone in your organization requests maintenance work at one time or another, and Aptean EAM TabWare Edition Requester streamlines the Work Request process by providing employees a self-service solution that is easily accessible, visible and manageable and is an integral part of the Aptean EAM maintenance management solution.
Aptean EAM Requester is an intuitive work request submission solution that is browser-based and accessible anywhere. From a smartphone, tablet or other device / browser, users are able to submit maintenance work requests to Aptean EAM, complete with pictures, files or other supporting documentation, and check the status of previously submitted requests. Requests are immediately available in the Aptean EAM Work Backlog for processing, and users are automatically notified as progress is made.
Key Features and Benefits
- Intuitive self-service work request submittal
- Accessible from any mobile device
- Simple sign on and user authorization
- Quick and easy status check on requested work
- Automated user notification of work status
- Decreases work status calls to maintenance
- Low cost licensing structure
Aptean EAM Requester reduces time and cost from work requests, while being easy to learn and easy to use.