- AssetPoint maintains an impeccable implementation record. We have a 100% success rate in implementation projects on a global basis.
- AssetPoint’s software is one of the highest quality software products on the market today. On any given day there are few, if any, outstanding product issues. Our Help Desk provides an average 95% issue resolution within 24 hours and 88% within 48 hours. That is over 30 times better than the industry average.
- AssetPoint is a Microsoft Gold Certified Partner with documented success in delivering solutions using Microsoft Technology so you can rest assured we can mitigate your project risk.
- AssetPoint partners with you for long-term support. Our “high touch” approach to account management ensures we fully understand your business and the issues you face every day to provide custom solutions to solve even the most intricate problems with the business of maintenance.
Our AssetPoint Reliability Solutions group brings over 75 years of maintenance system experience and project management experience gained from hundreds of implementations in a variety of industries worldwide.
Education Our team of specialized maintenance systems, materials management and procurement experts represents decades of experience gained from real-world, hands-on improvement projects. To transfer this ‘know-how’, we constantly develop new materials for training and system implementation purposes that are available to you. This is delivered through our year round training course offerings which enable you to stay abreast of the latest in maintenance technologies and TabWare-specific functionality. We also have developed our 24 x 7 x 365 Tutorial Based Training Program to deliver TabWareEFx to your desktop.
Training Opportunities At the AssetPoint Training Center in Greenville, South Carolina, at your site or over the Internet, we offer courses tailored to TabWare users from novice to advanced levels. Durations vary depending upon the complexity of the subject matter. Participants may choose from our menu of short-courses which run one-and-a-half days to those that cover deeper content over a three-day period. All training courses are centered on TabWare maintenance, materials management, procurement and technical aspects of the system.
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